Are you prompt in correcting customer service problems? Proverbs relates, "Hope deferred makes the heart sick" (Proverbs 12:13, NASB). When a customer complains, be prompt in identifying the issue and then commit quickly to address the concern. Then ensure that...

Do you follow through on promises made to staff? Scripture teaches, "Hope deferred makes the heart sick" (Proverbs 13:12, NASB). A business owner or manager may promise a future benefit, a higher salary, more vacation, an extra day off or a promotion. If we fail to...

Are you a fully committed team player? Joshua gave instructions and received the answer, "All that you have commanded us we will do, and wherever you send us we will go" (Joshua 1:16, NASB). Each of us has some rebellious streak, and a part of us may not want to...

Are you alone in running your own business? Scripture instructs, "...a man of understanding will acquire wise counsel" (Proverbs 1:5, NASB). Running your own business as a one-person shop can be lonely, especially when you don't have others to talk to about issues....

Do you have good advisors around you in your business? King Solomon wrote, "A man of understanding will acquire wise counsel" (Proverbs 1:5, NASB). Most businesses utilize a professional accountant and attorney. When selecting these and other key outside...

Do you make notes during meetings and when key instructions are issued? A wise king wrote, "A wise man will hear and increase in learning" (Proverbs 1:5, NASB). None of us has the memory of that elephant who never forgets. When we hear important instructions from a...

Do you give new staff a heads up about potential problems? King Solomon wrote instructions that were designed to "give prudence...to the youth, knowledge and discretion" (Proverbs 1:4, NASB). New workers won't know all the ropes, what customers want or about all...

Do you pitch in to help a co-worker when asked? Scripture relates, "Do not withhold good from those to whom it is due, when it is in your power to do it" (Proverbs 3:27, NASB). Most jobs require cooperation from co-workers on a regular basis. We have an obligation...

Have you ever failed to do something extra when the boss asked when you could have pitched in? We owe our boss and company our best efforts and are responsible to take on extra tasks when asked whenever possible. Saying, "It's not my job" won't help. Remember our...

Do you strive to give customers everything they have coming? King Solomon wrote, "Do not withhold good from those to whom it is due, when it is in your power to do it" (Proverbs 3:27, NASB). When providing a service or product, give the customer your best effort....

Have you ever not paid bills just to enhance your cash flow? King Solomon instructed, "Do not withhold good from those to whom it is due, when it is in your power to do it" (Proverbs 3:27, NASB). We may be tempted to pay our accounts slow and then invest the cash...

Have you ever withheld a raise that was due an employee? King Solomon wrote, "Do not withhold good from those to whom it is due, when it is in your power to do it" (Proverbs 3:27, NASB). When your employees have worked hard, achieved goals and helped grow your...