Completing Customer Requirements

by Steve Marr | Articles, Business

Do you and your staff complete all customer requirements fully and completely?

The Apostle Paul wrote, “But now finish doing it…” (2 Cor. 8:11 NASB).

When we respond to customer complaints, we must ensure that the problem is completely resolved.

You may have the issue resolved in your mind, but until the customer hears from you, receives the credit note, merchandise replacement or information requested, the concern is still open from your customer’s viewpoint.

No customer wants to feel like he or she is pulling teeth to resolve a situation.

Follow through on customer issues to completion, and watch your business grow with repeat business.

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Steve Marr has learned from 40 years of business experience that God's way works.

As an author, speaker and business consultant, Marr helps companies and organizations apply the ancient wisdom of the Bible to avoid the common mistakes and headaches of growing a business.

Marr offers spiritual and practical insights through one-on-one consulting, a monthly syndicated business column, his best-seller books Business Proverbs, Roadmap to Success, and the 2007 release of Integrity in the Workplace, and the one-minute radio feature "Business Proverbs," which can be heard on over 1,200 radio stations internationally. He also provides radio interviews on time sensitive business topics and how being a godly business person brings glory to the Lord.

Marr uses compelling case studies to generate discussion on the business and Biblical principles he offers. Steve involves the audience to make each event practical in application. Seminar notes are available to allow particpants to act upon the "take aways."

He can help you, your business or group find peace of mind, hope and satisfaction in doing business God's way.

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