"Jesus Christ is the same yesterday and today...and forever" (Heb. 13:8).
Just as our Lord is consistent, our products and service levels must also be unswerving. Customers give repeat business and customer referrals because of past performance.
Current customers buy because they believe good value for money will be provided.
Your future customer base will be determined by your consistency in quality delivery, every time.
Develop the reputation for quality delivery in the past and present, and customers will flock to your business in the future.
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