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Do you and your staff complete all customer requirements fully and completely?

The Apostle Paul wrote, "But now finish doing it..." (2 Cor. 8:11 NASB).

When we respond to customer complaints, we must ensure that the problem is completely resolved.

You may have the issue resolved in your mind, but until the customer hears from you, receives the credit note, merchandise replacement or information requested, the concern is still open from your customer's viewpoint.

No customer wants to feel like he or she is pulling teeth to resolve a situation.

Follow through on customer issues to completion, and watch your business grow with repeat business.

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Author Biography

Steve Marr
Web site: The Life
 
Steve Marr has learned from 40 years of business experience that God's way works. As an author, speaker and business consultant, Marr helps companies and organizations apply the ancient wisdom of the Bible to avoid the common mistakes and headaches of growing a business.
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The online ministry of cfaith has been helping people discover faith, friends and freedom in the Word since 2000. Cfaith provides a unique and comprehensive collection of faith-building resources for the worldwide faith community.

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