Are you prompt in returning phone calls and in answering letters?

Jesus said, "He who is faithful in a very little thing is faithful also in much" (Luke 16:10 NASB).

We may receive many phone calls each day and be tempted to blow many of them off.

Instead, make a commitment to return each call within 24 hours or sooner. Nothing will frustrate a customer or turn off a prospect faster than not being called back.

If someone is unhappy, time will only make the situation worse.

Return calls to vendors or others you don't know; you never know when you may miss a great opportunity.

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